The Merox team will do everything in its power to help you solve your issues as fast as possible.
Fill in and follow a support ticket
Our customer portal is accessible to our partners. On this platform, you will be able to fill in a ticket about your technical issue that will be transmitted to our development team.
If you don't have your ID to access the customer portal, please contact your Merox interlocutor.
Contact us
You can reach us with the following contact details.
Call us from Monday to Friday 9am-12am & 2pm-6pm
+33 (0) 9 80 80 26 26
For all general inquiry, you can contact us directly using this address.
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